Terms of Service

TERMS OF SERVICE

Clear Terms.
Responsible VPS Hosting.

These Terms of Service explain the basic rules, responsibilities and conditions that apply when using NessNode VPS hosting and related services.

01 / AGREEMENT

Acceptance of These Terms

By creating an account, placing an order or using any NessNode service, you agree to these Terms of Service. If you do not agree with these terms, please do not purchase or use our services.

These Terms apply to VPS hosting, related server resources, account services, support and other services made available through NessNode VPS Store.

02 / SERVICES

VPS Services

NessNode provides VPS hosting configurations with the resources and specifications displayed on the relevant product page.

01

Server Resources

CPU, RAM, storage, bandwidth and network resources depend on the selected VPS configuration.

02

Operating System

Available operating systems depend on the options provided for the selected VPS service.

03

Server Control

Customers are responsible for configuring and managing software installed on their VPS.

03 / ACCOUNTS

Account Responsibilities

Customers must provide accurate information when creating an account and must keep account information reasonably current.

01

Keep your account credentials confidential and prevent unauthorized access.

02

Use accurate billing and contact information when ordering services.

03

Notify NessNode if you believe your account or service credentials have been compromised.

04

You are responsible for activity performed through your account and VPS.

04 / PAYMENTS

Orders & Payments

Prices, billing periods and available payment methods are displayed during the purchase process or on the relevant product page.

Accurate Orders Customers should review the selected VPS configuration before completing payment.
Payment Authorization Payments must be made using a payment method that the customer is authorized to use.
Payment Compliance Transactions must comply with applicable laws, payment provider rules and anti-fraud requirements.
Payment protection Fraudulent payments, unauthorized payment methods, payment abuse and attempts to obtain services through deceptive transactions are prohibited.
05 / ACCEPTABLE USE

Acceptable Use Policy

NessNode services may only be used for lawful, responsible and legitimate purposes. Customers must not use the VPS infrastructure to harm other systems, users, networks or service providers.

01

Illegal Activities

Hosting, storing, transmitting or distributing content or services that violate applicable laws.

02

Fraud & Phishing

Phishing, identity theft, financial fraud, impersonation or deceptive activities.

03

Malware & Harmful Software

Hosting or distributing malware, ransomware, botnets, malicious code or harmful software.

04

Unauthorized Access

Unauthorized access attempts, credential attacks, exploitation or intrusion into third-party systems.

05

Network Abuse

Denial-of-service attacks, flooding, abusive traffic or activity intended to disrupt networks.

06

Spam & Abuse

Unsolicited bulk messaging, abusive email activity, phishing campaigns or open-relay abuse.

07

Intellectual Property Abuse

Hosting or distributing material that infringes copyright, trademarks or other intellectual property.

08

Resource Abuse

Activities that materially disrupt infrastructure, network stability or the service of other customers.

AUP
Responsible VPS Usage

The prohibited activities above are examples and are not an exhaustive list. NessNode may review activity that creates security, legal, network or payment risks.

06 / SECURITY

Server Security

VPS customers have significant control over their server environment and are responsible for securing the systems, applications and credentials they operate.

Updates Keep the operating system and installed applications appropriately updated.
Credentials Protect passwords, SSH keys, API credentials and administrative access.
Applications Install software only from legitimate and trusted sources.
Monitoring Review server activity and investigate unexpected processes, connections or resource usage.
07 / SUSPENSION

Service Suspension or Termination

NessNode may restrict, suspend or terminate access to a service when reasonably necessary to address security, legal, abuse, payment or operational risks.

Important

Where appropriate, NessNode may request information, clarification or corrective action before restoring affected services. Serious or unlawful activity may require immediate action.

Customers remain responsible for maintaining appropriate backups of important data stored on their VPS unless a specific backup service is expressly included with their selected plan.

08 / LIABILITY

Service Responsibility

Customers are responsible for the content, software, applications, configurations and activities operated through their VPS.

NessNode does not authorize customers to use the service for unlawful, abusive or unauthorized activity. Customers are responsible for complying with applicable laws, regulations, third-party rights and service requirements.

Customer Data, applications, credentials and VPS configuration
NessNode Provisioning and operation of the services offered
Shared Responsibility Lawful, secure and responsible service usage
09 / CONTACT

Questions About These Terms?

If you have questions about VPS usage, account requirements, payments or service policies, contact the NessNode support team before using the service.

SUPPORT Contact NessNode Get assistance with service questions.
WEBSITE www.nessnode.cyou NessNode VPS Store